xe66 Terms & Conditions

Welcome to xe66, Bangladesh's trusted online gaming destination for cricket betting, live casino, slots, and crash games. These Terms & Conditions govern your use of the xe66 platform, including all games, promotions, payment services, and support channels available on this website. By registering an account or accessing any part of the site, you confirm that you have read, understood, and agreed to these terms in their entirety.

These terms apply to all users of the xe66 platform, including visitors, registered members, and VIP players. If you do not agree to any part of these Terms & Conditions, you must discontinue use of the platform immediately. xe66 reserves the right to update or modify these terms at any time without prior notice, and it is your responsibility to review them periodically.

1. Acceptance of Terms

By accessing or using the xe66 platform in any manner, you acknowledge that you have read these Terms & Conditions and that you agree to be legally bound by them. This agreement constitutes a legally binding contract between you and xe66. If you are accessing the platform on behalf of a business entity or third party, you represent that you have the authority to bind that entity to these terms.

xe66 operates as an online gaming platform and provides access to sports betting, live casino games, slot games, crash games, and related entertainment products. All services are provided subject to these terms and any additional policies referenced herein, including our Privacy Policy and Responsible Gaming guidelines.

2. Eligibility & Age Restriction

To register and use the xe66 platform, you must satisfy all of the following eligibility requirements. xe66 strictly enforces these requirements and may request documentation to verify compliance at any point during your membership.

• You must be at least 21 years of age. xe66 operates under a strict 21+ policy. Players under 21 are not permitted to register or access any gaming service on this platform.
• You must be a human individual acting on your own behalf. Registrations by automated bots, scripts, or on behalf of a third party are prohibited.
• You must not be registered as a self-excluded player on xe66 or any affiliated platform, and must not have had a previous account closed for violations of these terms.
• You must provide accurate, complete, and up-to-date personal information during registration and maintain that information throughout your use of the platform.

3. Account Registration & Verification

Each user is permitted to hold only one registered account on xe66. The creation of multiple accounts by the same individual is strictly prohibited and will result in all associated accounts being suspended and any pending balances forfeited. If you suspect that a duplicate account has been created in your name without your knowledge, please contact our support team immediately.

xe66 applies a Know Your Customer (KYC) process to verify account holders before processing withdrawals or awarding high-value bonuses. You may be required to submit identity documents, proof of address, or payment method verification. Failure to complete KYC within a reasonable timeframe may result in account suspension.

• All account details — including your registered name, date of birth, and contact information — must reflect your true legal identity. False or misleading registration information will result in immediate account closure.
• You are solely responsible for maintaining the confidentiality of your username and password. xe66 will not be liable for any loss resulting from unauthorised access to your account arising from your failure to secure your login credentials.
• Account sharing is strictly prohibited. Your xe66 account is personal and may not be transferred, sold, gifted, or accessed by any other person, including family members.

4. Deposits & Withdrawals

xe66 supports fast, secure payments tailored to the Bangladesh market. Accepted local payment methods include bKash, Nagad, Rocket, and Upay. International payment options such as Visa and Mastercard may also be available depending on your account status. Minimum and maximum transaction limits apply and are subject to change. Always verify current limits from within your account dashboard.

Withdrawals are processed only to payment methods previously used to fund the account, as part of our anti-money laundering (AML) compliance procedures. xe66 aims to process all verified withdrawal requests within 24 hours under normal operating conditions, though actual processing times may vary depending on the payment provider.

• All funds deposited to xe66 must originate from a payment source registered in the account holder's own legal name. Third-party funding is strictly prohibited.
• xe66 does not charge fees on standard deposits; however, your payment provider or bank may apply their own transaction charges. You are responsible for any such external charges.
• Withdrawal requests may be subject to identity verification checks. xe66 reserves the right to delay a withdrawal for up to 7 business days if additional compliance checks are required.

5. Bonuses & Promotions

xe66 offers a range of bonuses and promotional incentives to new and returning players, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal promotions tied to events such as the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the terms outlined in this section and in the specific promotion details communicated at the time of the offer.

Bonus funds are separate from real-money balances and must be distinguished in your account wallet. Unless stated otherwise in the specific promotion terms, bonus funds cannot be withdrawn until the applicable wagering requirement has been fully met.

• Wagering requirements must be completed within the time window specified by the applicable promotion. Bonus funds that expire before the wagering requirement is met will be forfeited automatically.
• Bonuses may be restricted to specific game types or providers. Contributing game categories and their percentage towards the wagering requirement rollover will be detailed in each promotion's individual terms.
• xe66 reserves the right to withdraw, modify, or cancel any promotion or bonus at any time. Players who are found to be abusing bonus offers — including through collusion, arbitrage betting, or the use of multiple accounts — will have their bonuses voided and accounts suspended.
• Promotional offers are intended for personal recreational use only. Systematic or professional exploitation of offers — including but not limited to matched betting, bonus hunting, and overlay strategies — is not permitted.

6. Fair Play & Game Rules

All games available on the xe66 platform — including live casino tables powered by Evolution Gaming and Ezugi, slots from Pragmatic Play, NetEnt, and Microgaming, and crash games by Spribe — use certified Random Number Generator (RNG) technology or draw from live-streamed certified dealer events. Return to Player (RTP) rates are verified by independent testing laboratories and are made available on request.

xe66 operates cricket betting markets in compliance with international sporting event guidelines. All betting markets — including BPL, IPL, T20 World Cup, and bilateral series involving the Bangladesh Tigers — follow standard rules for settlement, void bets, and in-play suspension. In the event of a match being abandoned or declared void by the governing body, all associated bets will be settled as void and stakes returned.

7. Responsible Gaming

xe66 is fully committed to responsible gaming and to ensuring that our platform is enjoyed safely by all eligible players. We provide a suite of player-protection tools, including voluntary deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available within your account settings and can be activated at any time without incurring penalties.

If you believe that gambling is negatively affecting your life or the lives of those around you, we encourage you to contact our 24/7 support team at [email protected]. Our team can guide you through available self-help resources, initiate a self-exclusion on your behalf, or direct you to professional organisations that specialise in gambling-related support. Gaming should be entertainment — if it stops feeling that way, please reach out.

8. Prohibited Activities

The following activities are strictly prohibited on the xe66 platform. Violation of any of these restrictions may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities where legally required.

• Attempting to manipulate game outcomes, exploit software vulnerabilities, use bots or automated tools, or engage in any form of cheating or collusion with other players or platform staff.
• Using the platform for any money laundering, terrorist financing, or other financially illicit activity. xe66 complies with applicable AML regulations and will report suspicious transactions to the appropriate authorities.
• Registering or operating multiple accounts, sharing account credentials, or allowing a third party to access or manage your account in any way.
• Publishing, transmitting, or distributing any content on or through the xe66 platform that is defamatory, obscene, unlawful, threatening, abusive, harassing, or otherwise objectionable, including unsolicited promotional communications.

9. Intellectual Property

All content on the xe66 platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, and software — is the exclusive property of xe66 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial recreational purposes only. Any reproduction, redistribution, modification, public display, or commercial exploitation of any xe66 content without prior written consent is strictly prohibited and may result in civil or criminal liability.

10. Limitation of Liability

xe66 provides its platform on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, xe66 expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. xe66 does not warrant that the platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

In no event shall xe66, its directors, employees, agents, partners, or content licensors be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or other intangible losses — arising from your use of or inability to use the platform, even if xe66 has been advised of the possibility of such damages. xe66's total aggregate liability in connection with these terms shall not exceed the total amount deposited by you in the twelve months preceding the event giving rise to the claim.

11. Amendments to Terms

xe66 reserves the right to revise, update, or replace any part of these Terms & Conditions at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect your rights or obligations, we may also notify registered users via email or an in-platform notice. Your continued use of the xe66 platform following the posting of any changes constitutes your acceptance of those changes. If you do not agree to the revised terms, you must cease using the platform and may request account closure by contacting our support team.

12. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable international online gaming regulations and the internal policies of xe66. In the event of any dispute arising from or in connection with these terms, xe66 and the user agree to first attempt resolution through good-faith negotiation via the xe66 support channel. If a dispute cannot be resolved informally within 30 days, it may be referred to binding arbitration. Nothing in this clause limits xe66's right to seek injunctive or other equitable relief in any competent jurisdiction.

13. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, our support team is available 24 hours a day, 7 days a week, including during Eid, national holidays, and Bangladesh Standard Time (BST, UTC+6) peak hours. We aim to respond to all enquiries within 24 hours.

Email us at: [email protected]